During Summer 2020 there are some temporary changes to our computer services as we re-open following the lockdown. Please see our we’re back page for details.
When we first re-open following the lockdown we unfortunately won’t be able to invite customers to spend time using the wifi due to social distancing measures.
Usually, all of our libraries offer free wi-fi with no time limits. It should also be available outside at libraries with gardens, during opening hours. We use 802.11ac. Wi-fi is also available on our mobile libraries, and in the Rowntree Park Reading Cafe.
You can print from the public computers in all libraries, but please bear in mind our information about which libraries will open in Summer 2020 following lockdown.
At the bigger libraries (Acomb, Clifton, Tang Hall and York) the PC gives you a unique job number to securely & privately release your own print documents at the print kiosk. At the smaller libraries, print jobs come directly out of the printer and you simply hand your payment to a member of staff.
You are also able to print from your own mobile devices or from home by emailing print jobs to the printers at the Acomb, Clifton, and Tang Hall (note this facility is not currently available at York). Send your print job to the relevant email address below, and you will receive a job reference. We’re currently open by appointment only so then please contact us to book an appointment to collect your printing. See information about the security aspects of this system on our policies webpage. See the prices on our fees and charges webpage.
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During Summer 2020 during we have a reduced number of libraries open, and there are social distancing and cleaning measures in place. Computers will be available for pre-booked appointments only. Please see the we’re back page for a description of the service.
To use one of our computers, you need to log on with your library card number and your library PIN. If you don’t know your PIN, a member of staff will be happy to look it up for you.
Members of the library can use our computers for free for up to two hours a day. You can split this allowance into more than one session, and sessions don’t have to be at the same library.
Members of the library can book computer sessions up to a week in advance. Bookings are required during Summer 2020 following lockdown.
The software available on the library PCs is:
- Windows 10
- MS Office 2016 (including Word, Excel, PowerPoint, Publisher and Access)
- Three browsers: Edge, Chrome, Internet Explorer
- Adobe Acrobat Reader
- Communicate in Print
- Windows Accessibility tools including magnification and narration
- Windows accessories including Paint 3D, Maps, Notepad, Calculator and Media Player
There are ports for headphones and for USB storage devices, should you wish to bring these when you visit.
On the PCs and wi-fi, you might find that some webpages have been blocked by our automatic filter. This is intended to block illegal or harmful sites, and not as a barrier to legitimate internet use. Payday loans websites are blocked as part of City of York Council’s anti-poverty strategy.
As with any automated system, mistakes can be made, so please let us know if you come across a site you think has been blocked in error.