Computers and wi-fi

Access all areas

wifi

Wi-Fi

All our libraries offer free wi-fi with no time limits. It should also be available outside at libraries with gardens. We use 802.11ac.  Wi-fi is also available on our mobile libraries, and in the Rowntree Park Reading Cafe.

pc

Public computers

Most of our libraries offer at least two PCs for public use. The only libraries which do not have PCs are our Mobile Libraries and Reading Cafes.  Please note that due to building problems, Haxby Library is currently operating from a Mobile vehicle, so is unable to offer computers at this time.

The PCs have:

  • Internet Explorer
  • Chrome
  • Microsoft Office
  • Printing
  • USB ports for saving work on to a memory stick

See below for a more specific list of software available.

York Explore has computers with scanners while, at Clifton, Tang Hall and Acomb, staff can scan documents and email them to you for a small charge.

Using the computers

Members of the library can use our computers for free for up to two hours a day at Explore Centres or one hour at smaller libraries, subject to availability. You can split this allowance into more than one session, and sessions don’t have to be at the same library.

If you want to use a computer for longer, you can as long as no one else is waiting. Just ask a member of staff and they will charge for the additional time at the non-member rate. See the policies page for current pricing.

If you’re a visitor to York or choose not to join the library, you can still use our computers for a small fee.

The computers are switched off 10 minutes before the library closes.

book

Booking 

Members of the library can book computer sessions up to a week in advance. They’re used heavily, so this is a good idea.

You can book in person, by phone or email. When booking, we will need to know:

  • your library card number (printed on your library card)
  • the date and time you wish to book
  • how long you would like to book for

Let us know if you need to use a PC with special features (like a scanner or large monitor) and we’ll book it for you.

To use one of our computers, you need to log on with your library card number and your library PIN. If you don’t know your PIN, a member of staff will be happy to look it up for you.

If you’re not a member, simply tell a member of staff and they will log on for you.

filter

Filtering

You might find that some webpages have been blocked by our automatic filter. This is intended to block illegal or harmful sites, and not as a barrier to legitimate internet use.

As with any automated system, mistakes can be made, so please let us know if you come across a site you think has been blocked in error.

In June 2013, we introduced a policy of blocking payday loans websites as part of City of York Council’s anti-poverty strategy.

staff

Staff support

Staff are available to offer basic support with computers or wi-fi as you need it, so feel free to ask.

If you’re a complete beginner and need more support, you might find one of our computer courses useful.

software

Software

  • Windows 7
  • MS Office 2013 (including Word, Excel, PowerPoint, Publisher and Access)
  • Internet Explorer 10 with Java and Flash
  • Chrome
  • Adobe Reader
  • Windows Media Player
  • standard accessories – Paint, calculator, notepad, wordpad
  • Communicate in Print

room

IT suites

You can hire our IT suites at:

York Explore: contact roombookings@exploreyork.org.uk

Acomb Explore: contact Katie or Vicky (01904) 552652 or acomb@exploreyork.org.uk

Clifton Explore: contact Lorraine Cooper on (01904) 552662 or clifton@exploreyork.org.uk

Tang Hall Explore: contact Julia Sanders on (01904) 552655 or tanghall@exploreyork.org.uk

Prices: commercial organisations £770 per day; non-commercial, £460