Facilities Support Assistant (FSA) x2 

Location: The Centre @ Burnholme – Tang Hall Explore

Post 1: 17 hours a week

Post 2: 7.5 hours a week

Rota work patterns

Contract Type: Permanent

Yearly Salary £17,870 – £19,286 (pro rata)

Closing date: Please apply before 12 Noon on Friday 3 January 2020
Interviews: Monday 9 January 2020

Are you a practical person who also enjoys meeting and helping people?

Based at The Centre @ Burnholme, this is an ideal opportunity to support us with a range of facilities tasks. Most of your time will be spent at this wonderful new building, but occasionally you could be supporting our other libraries in York too.

You will be an essential part of the team, ensuring our buildings operate effectively and our library resources get to where they need to be. Tasks will include:

  • Closing The Centre @ Burnholme in the evening
  • Preparing meeting rooms and activity spaces
  • Assisting customers with setting up equipment
  • Ensuring building safety and security
  • Dealing with maintenance issues and minor repairs
  • Responding to the needs of visiting contractors
  • Occasionally moving resources between libraries

While you will be based at The Centre @ Burnholme, this post supports the whole library service so you may be asked to assist with tasks at other libraries from time to time, including flexibility to support planned events.

Naturally you will need to have a friendly and positive attitude, resolving issues in a constructive way as they arise. Your aim will be to ensure our customers and colleagues have an excellent experience every day. Equally, a commitment to diversity and inclusion is essential, understanding that we exist for everyone in the community regardless of age, ability, background and belief. You’ll need to have attention to detail, be able to follow processes and procedures, and be confident in working in isolation as well as within a team.

You will need to lift, carry and move boxes and equipment in a safe manner, on a regular basis. Being able to drive will be an advantage, but not essential.


For further information please see the Job Description. If you would like to discuss the post please email Andrew Oldham, Explore Centre Manager andrew.oldham@exploreyork.org.uk or telephone (01904) 552655.

Interested in this post? Download an Application Form and Equal Opportunities Form. Complete both and email as Word documents to jobs@exploreyork.org.uk before the closing date.