You use your Library Card Number and PIN together to reserve books and other items when you browse our catalogue;
You can search by author, title or ISBN if you have it.
There are advanced options in the drop down menu if you only require paperback, children’s books, toys, newly published etc
Once you have found the item you wish to reserve, press the place reservation button on the right hand side. There is a charge of 25p for this service paid on collection. You will not be charged if you are reserving items from the Toy Library. A box will pop up asking you to login.
Your library card number is written next to the barcode on your library card. It starts Y000000. It always starts with a capital Y and has no spaces.
Your PIN is a four digit number which is used like a password.
Once you have reserved the book a second box will pop up asking you which library you wish to collect the item from. Pick from the drop down list and press place reservation.
When you have placed the reservation a message will go to the libraries that hold the book. We collect these messages twice a day and search for the books. Then they are dispatched to the library you requested. Once they are arrive an email, text or phone call will let you know that your book is ready for collection.
A couple of things to remember when placing a reservation. You can see if the book is unavailable, this usually means that another customer is reading it. They are unable to renew the item but you could be waiting up the three weeks for it. If we do not have a book in stock you can ask us if we can buy it. You can do this in person at any library, over the phone or by email.
If you have any questions or want to query a reservation you can email firstname.lastname@example.org.